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FAQs for frequently asked questions including system configurations, troubleshooting and codes.
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Forums, where users discuss strategy and game play, technical issues, codes and more. Look here and you might find that your question has been asked and answered already. Post a new question, or help out a newbie!
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FTP (file transfer protocol) is a way for you to download upgrades, bug fixes, patches to support new peripherals like joysticks, new WADs, etc.
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E-mail to tech support, for when you can't find your answer anywhere in the FAQs or Forums. Technical issues only - no hints here!